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FAQs

When I booked the Lane/Stall I didn't know what it looked like, but if after seeing it in person I rather have a different spot; is it possible to change?

As long as there is an available spot which matches your booking needs then consider it yours. Just ask one of the staff members and he/she will verify availability and help you move.

I booked a Lane/Stall, but we were given a different one which is listed on the receipt; what gives?

Fear not, all our Lanes and Stalls are the exact same. We may at times need to re-arrange who has what Lane/Stall to help facilitate other booking needs. Rest assure we will never ask you to change your booking for time and quantity of people.

What should I wear?

Lets start with what not to wear; open toed shoes or heels will have you sitting at the table. Since you will be raising your arm(s) above your shoulders to throw, we suggest a shirt that allows for full motion. A lot of bending over or squatting will take place. For the ladies keep that in mind when picking out your throwing attire.

Are you wheelchair accessible?

Yes we are wheelchair accesible. We also have verified you are also able to throw. We do ask that someone a bit taller in your party retrieves the hatchet for you if stuck in the target. If laying on the ground then it is all yours.

What is the food/drink policy?

It is very simple, if the food is store bought or commercially made and not too messy then it is allowed. The food limitation is all due to health codes; sorry. There is no limitation on non alcoholic beverages. I am BYOB, but you have to be at least 21 if you want to consume alcohol. We have a ton of local take-out eateries’ menus from the area of which some will deliver. Keep in mind length of your rental time and length of food prep time.

Are coolers or ice chests allowed inside?

Due to space limitations at our seating areas we would prefer you to keep the floor as clutter free as possible. If the item will fit under or on top of the table then feel free to keep it with you else please leave it in your vehicle.

What's with the name and number of the lanes?

We are glad that you did not only notice, but asked. All these trees are native to the Poconos and most are in the top 15 species you will see if you happen to get lost in the woods. The number represents hardness of the wood as rated with the industry wide standard known as the Janka test. The Janka test measures the force required to embed a . 444 inch steel ball into the wood by half its diameter. This test is one of the best measures of the ability of a wood specie to withstand denting and wear.

What type of wood am I throwing into?

This has a two part answer; possibly three parts. The target itself is Cottonwood which is related to the Poplar species of wood which most commonly used in the making of furniture, cabinets, wooden toys, plywood, etc. Cottonwood is 3x as durable than Poplar, but is just as easy to stick. For the header/footer of the target we are using Oak wood. We like it because it takes a beating.

What are the lanes made out of?

Not sure why you want to know that and we have no reason not to tell you. We are using Pine wood and the style of cut is rough. Rough cut (or rough sawn) lumber essentially means that this lumber type is untreated and cut into planks. The texture on the wood is from the cutting of the saw. The fencing is 2 3/4 gauge welded wire horse panel.

Are we allowed to bring a pet?

We only allow service dogs.  In the Sate of PA it is considered “Service Dog Fraud” if the misrepresentation of entitlement to assistance animal or service animal if the person intentionally:

(1) misrepresents to another that the person has a disability or disability-related need for the use of an assistance animal or service animal in housing; or

(2) makes materially false statements for the purpose of obtaining documentation for the use of an assistance animal or service animal in housing.

A person who violates the provisions commits a misdemeanor of the third degree.

Should I just walk-in OR make a reservation?

You can never go wrong with reservations since we do offer a generous refund policy. Please see the CANCELLATION page for further details on cancellations and possible refunds.

Weekend evenings we often are near capacity or at capacity, so we suggest you check online or contact us and we can reserve a space for you.

If you do like to live dangerously and just show up, our staff has the ability to book on demand. The least amount of time one can book for is one hour. For example you walk in at 1:22PM and if space is available from 1:30PM – 2:30PM then we can book you. If there is someone booked for 2:15PM then unfortunately we won’t be able to accommodate you for that time.

What is the cost to throw and what type of payments do you accept?

We offer various types of packages and price breakdown.  Keep in mind that the more you bring the cheaper a Lane, Stall or Private Room becomes.  Discounts will exist if you stay longer than 1 hour or come on off peak days/hours with a group of 31 or more.  Please see PRICING for further details.

For online payment we accept Visa, MasterCard, American Express, Diners Club, Discover, Apple Pay and Google Pay.

For in person payment we accept all the above and cash.

Do I need to book a large group to have my own lane?

That would be awesome if you bring a large group. Unlike what your parents taught you about sharing, we dont do that here. You book it, it is yours and only yours. We offer various pricing plans based on your needs. All the details can be found under PRICING.

We are all booking separately, so how can we still throw together?

We would advise against doing that because you won’t get the discounts associated to the number of guests. A Lane booking requires full payment, but a Stall or the Private Room only requires a deposit.  When you do arrive for your reservation we can then take separate payments. It will be additional work on our side, but you are worth it!

How far out can a make reservations?

You are able to book until the end of the year, we are able to book any time we want. If you have a need to make reservations further out then please drop us a note. Please see CANCELLATION for further details on cancellations and possible refunds.

I have no interest in throwing, but I do want to come and watch; is that possible?

Is that not only possible, we encourage it, but you are still at the limit the Lane/Stall/Private Room permits regardless of throwing status. We only charge for those who are throwing for a Lane/Stall so if you bring 6 people, but only 4 are going to throw we are only going to charge for 4 people.  The thing is we know you are gonna wanna try it and since pricing becomes cheaper the more you have throwing, give it a try and save your friends some money.

Can I change my booking?

Once booked you would need to call to have us rebook your reservation or make any other changes such as qty of guests or type of booking.

I didnt see any place to sign a waiver, what is one to do?

If the reservation was done online there is a place for which the booker could have sent an email with a link for you to sign the waiver. We love our trees and rather not waste them on paper, so we only want your John Hancock electronically, so here it is; WAIVER.

I'm having second or even third thoughts, can I cancel?

We have a whole section on this topic, please see CANCELLATION for further details on cancellations and possible refunds.

How firm are you on your hours, can I get something outside the regular?

Trick question. If it is for the Private Room or the Building, please call/email us else you are out of luck.  There is no additional charge for this.

Do you have Gift Certificates?

You betcha and it has its own pop up; GIFT CERTIFICATES.  You can also get to this from HOME as well.

What if I want to add more time after finding out how much fun we are having?

We can always add more time if we have the room. We offer 60, 90 and 120 rentals, but we can increase your time by extended it to the next increment, so don’t think about asking for just another 15 minutes.

We want to have a surprise party, how do we make that happen?

That is so nice you asked us; this should help.  We have a large parking lot behind the building, so have your guest park there instead of the side lot.  Have your guests arrive 20 minutes before your reservation time and have your guest of honor arrive 15 minutes after your reservation time.

What time should I arrive for my reservations?

You read our minds, yes please plan to ARRIVE 15-20 MINUTES EARLY! We need you to have all your T’s dotted and I’s crossed and that will take a few minutes. We also want everyone who is participating to be here when we go over the rules and guidelines. We will take you to your Lane/Stall/Private Room promptly at your reservation time which means anyone who is not here at the time will miss out.

What is the age limit to attend and/or throw?

As much as we want our venue to be family friendly, we want it to also be safe and enjoyable. Children at least 12 years old and having the strength and coordination to safely throw a hatchet, which will be determined by our staff, will be allowed to participate.

All children must be under the immediate control of an adult! There must be 1 adult per 3 kids aged 12 – 14; kids 15 – 17 just need one adult per Lane/Stall.  Anyone under the age of 8 is not allowed in the building unless they are in the Private Room.

How do I not hurt others, but more important myself when throwing?

We have staff the will circulate throughout the floor. If you need some pointers or suggestions, please pull a staff member over and he/she will make you feel in minutes like Paul Bunyan minus Blue (the ox).

I have my own equipment, can I bring?

Yes, but will only allow WATL dimensions for hatchets & axes. If you don’t know what those are then please continue to read.

  1. The blade (or bit) of the axe may be not longer than 4 inches. This is to be measured from tip to tip in a straight line.
  2. No second bits or spikes on the opposite side of the axe head from the forward facing bit of the axe. Decorative blunt objects are allowed but there may not be anything that could be considered sharp. This will be determined by staff.
  3. Handle max length can be between 12in/30.48cm than 19in/48.26cm from the bottom of the handle to the top of the axe head.
  4. Maximum weight of an axe total is 3 lbs/1.36 kg.
Photos, you took them so where are they?

Our Splinters’ Facebook page and Instagram will have them all and organized by date, but can take up to a week for them to be posted. We also will display them on our website for a short time.

If you don’t want them displayed cause you were playing hooky or in the witness protection program, just let us know and we won’t. By default all photos will be posted.

Can I tip the staff?

That is a very nice gesture of you, but is not expected. We take care of our staff so they take care of you. If you still find you just have to lighten your wallet we won’t stop you; I would also appreciate on your way out telling us how we did overall be it good or bad.

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